SHIPPING

We currently ship to 99.9% of places on this planet!
If your address doesn't come up with a delivery option then send us an email to contact@depixym.com and we'll sort something out for you.

We want everyone to enjoy DEPIXYM so our aim is one day we're going to offer you free delivery... for now because we're a self funded start up we do charge you the postage companies rate.

FREE DELIVERY

We do take the postage hit when you reach a threshold spend, so you get free delivery when you spend:

UK £30

Europe £50

The rest of the World £100

 WEEKENDS

We currently don’t do weekend shipping; we’re looking into it. We’ll let you know if this changes!

How long does it take to ship?

Standard shipping takes 2-3 working days. If you’re still waiting for your parcel after then, shout up & we’ll chase it up!

Do you ship to UK PO Boxes?

No, sorry.

Can I edit my shipping address?

If you’ve put the wrong address in, just let us know at contact@depixym.com

PRODUCT

I want to know more about the products!

Have a look round the rest of the website – if you can’t find what you’re looking for, drop up an email at contact@depixym.com

Do Cosmetic Emulsions work on everyone?

Yeah – if you’re a human being then they are for you!

Do you test on animals at Depixym?

No way! We are cruelty free. We don’t believe in testing on animals here, so we stay away from that shit & make sure that our suppliers do too.

RETURNS & EXCHANGES

Can I get a return/exchange?

Unless your product is damaged & you are able to provide proof we can’t accept returns. If it is damaged, send us an email at contact@depixym.com and we’ll get back to you.

What should I do if I receive the wrong product?

We are sorry about that! Send us an email at contact@depixym.com and we’ll sort it out for you.

BILLING

When will I be charged?

As soon as your order has been accepted & processed.

Which forms of payment do you accept?

We accept Visa, MasterCard, and credit cards or debit cards. We don’t take cash or cheques – sorry!

FAQ

Are your products vegan?

Damn right they are!

I wanna talk to a person

Send us an email & we’ll get in touch! Contact@depixym.com

We’ve not got too many FAQ’s as we’ve only just launched – soooooo if you have any questions hit us up & we’ll add them to here!